Shipping & Delivery
Calm delivery. Clear communication.
| When will my order ship? |
| All orders are processed within 1–2 business days. You will receive a confirmation email when your parcel is on its way. |
| How long does delivery take? |
| Within Norway, orders typically arrive within 2–5 business days. International delivery may take longer depending on location and local carriers. |
| Do you offer tracking? |
| Yes. A tracking link arrives by email as soon as your order ships. |
| Where do you ship from? |
| All orders ship directly from Norway. |
| Where do you ship to? |
| Currently within Norway. International shipping is expanding — check back or sign up to News & Notes for updates. |
| What does shipping cost? |
| Nothing. Shipping is included in the product price. No additional costs at checkout. |
| Can I change or cancel my order? |
| Contact us as soon as possible at hello@cyasea.com. Once an order has been packed or shipped it can no longer be modified. |
| What is your return policy? |
| Unopened products can be returned within 14 days of delivery. Contact hello@cyasea.com to arrange it. |
| If your order arrives damaged or incorrect, contact us within 14 days. We will make it right. |
| Do customs or import fees apply? |
| For orders outside the EU, local customs duties or taxes may apply. These are the responsibility of the recipient. We will always provide the documentation needed to clear customs smoothly. |